Restaurant Ops Leader: Grow People & Profits

Harri; Oak Creek (WI); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Bonus Potential

Free Meals while Working

College Assistance

Education Rewards/ GED Assistance

Company Chaplain

Life Insurance

Short & Long Term Disability

Direct Deposit

Referral Bonus

Tenure Recognition

Holiday Pay

Opportunity for Advancement

Sick Pay

Uniforms

Vacation

Company Match 401k

Employee Assistance Program (ComPsych)

Unity Care

Job summary

Wendy’s is hiring an Assistant General Manager to support the General Manager in daily operations, drive exceptional guest service, and uphold company standards in a fast-paced restaurant environment. You will mentor the management team, drive profitability, and lead staffing, training, and quality initiatives to ensure a welcoming, efficient, and compliant operation.

The AGM will play a key role in budgeting, cost control, and strategic planning, while promoting a culture of respect, safety,

Qualifications

• Leadership and mentoring of restaurant management teams.
• Strong customer service and guest satisfaction focus.
• Budgeting, cost controls, and financial target achievement.
• Effective communication with staff, customers, and leadership.
• Ability to manage multiple priorities and maintain operational excellence.

Responsibilities

• Oversee day-to-day operations to ensure smooth, profitable business.
• Lead and motivate shift managers and staff to deliver high-quality service.
• Maintain food preparation and presentation standards for quality and timeliness.
• Oversee cleanliness, sanitation, and safety; ensure compliance with health regs.
• Manage kitchen equipment, dining areas, and back-of-house cleanliness.
• Uphold Wendy’s policies; foster a positive guest experience.
• Assist in budgeting, cost controls, inventory, and supply management.
• Prepare financial reports and seek opportunities to improve profitability.
• Recruit, train, and develop team members; evaluate performance.
• Support scheduling and labor management within budgeted costs.
• Engage in local store marketing and community outreach.

Skills

Leadership

Customer Service

Financial Acumen

Communication

Organization

Attention to Detail

Job description

Wendy’s is hiring an Assistant General Manager to support the General Manager in daily operations, drive exceptional guest service, and uphold company standards in a fast-paced restaurant environment. You will mentor the management team, drive profitability, and lead staffing, training, and quality initiatives to ensure a welcoming, efficient, and compliant operation.

The AGM will play a key role in budgeting, cost control, and strategic planning, while promoting a culture of respect, safety,