Restaurant Ops Leader - Develop Teams & Guest Experience

RoShay Services; Northbrook (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

RoShay Services is seeking a hands-on operations leader to support daily restaurant activities, develop managers and team members, and ensure outstanding guest experiences while achieving strong business results.

You will oversee quality, hospitality, staffing, and financial performance, coach staff, resolve guest concerns, and drive sales and efficiency through planning and people development.

Qualifications

Responsibilities

• Assist with daily operational execution and uphold high standards for food quality, hospitality, food safety, and sanitation.
• Help drive sales, profitability, and operational efficiency through effective planning and performance management.
• Support staffing needs and monitor financial performance to ensure targets are met.
• Resolve guest and team concerns promptly and professionally.
• Contribute to coaching, development, and performance of managers and team members.

Job description

RoShay Services is seeking a hands-on operations leader to support daily restaurant activities, develop managers and team members, and ensure outstanding guest experiences while achieving strong business results.

You will oversee quality, hospitality, staffing, and financial performance, coach staff, resolve guest concerns, and drive sales and efficiency through planning and people development.