Restaurant Ops Lead & Guest Experience Champion

White Lodging; Indianapolis (IN); Sur place; USD 65 000 - 80 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Parental Leave

DailyPay

401(k) with company match

PTO with rollover

Wellness tools

Unlimited referral bonuses

Leadership development and tuition

Discounts on hotel rooms and dining

Résumé du poste

White Lodging in Indianapolis is seeking a Restaurant Assistant General Manager to support the General Manager in leading daily operations and ensuring an exceptional dining experience for every guest. You’ll train staff, oversee F&B operations, monitor costs, and forecast for scheduling to maximize guest satisfaction.

The role requires leadership, a passion for service, and the ability to thrive in a fast-paced environment.

Qualifications

• Prior leadership or supervisory experience is required; experience with the specific brand hotel or upscale property is a plus.
• Interest in training and developing future F&B leaders.
• Extensive knowledge of F&B operational procedures.
• Ability to work in a fast-paced environment and adapt to any situation.
• Creative problem solving and delivering results.

Responsabilités

• Report to the Restaurant General Manager and support associates by directing daily operations and creating an excellent guest experience.
• Oversee and ensure proper training of all F&B personnel following White Lodging Way guidelines.
• Monitor communications, morale, and motivation of all F&B personnel.
• Ensure food, liquor, wine, and other beverage costs are in line with budget.
• Oversee Food and Beverage operations during meal periods, ensuring tasks such as cooking, clearing tables, serving, taking orders, delivering room service, and cleaning are performed in accordance with brand standards.
• Assist with or issue accurate weekly forecasts to enable the creation of effective plans and schedules that maximize guest satisfaction.
• Perform any other duties as required by the Restaurant General Manager.

Connaissances

Leadership experience

Staff training

F&B operations knowledge

Problem solving

Adaptability

Description du poste

White Lodging in Indianapolis is seeking a Restaurant Assistant General Manager to support the General Manager in leading daily operations and ensuring an exceptional dining experience for every guest. You’ll train staff, oversee F&B operations, monitor costs, and forecast for scheduling to maximize guest satisfaction.

The role requires leadership, a passion for service, and the ability to thrive in a fast-paced environment.