Restaurant Ops Lead: Growth, Bonuses & Benefits

Landry's, Inc.; Webster (TX); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Training program

Career development

Employee discounts

Health plans

Dental/Vision

401k

Paid time off

Bonus potential

Job summary

Landry's, Inc. in Webster, Texas is seeking a General Manager to lead a high-volume dining operation. The role focuses on maintaining service standards, controlling costs, and driving guest satisfaction in a fast-paced environment.

You will oversee financial reporting, payroll-related duties, and staff development, ensuring professional restaurant image, consistency in food quality, and top-tier guest experiences.

Qualifications

• At least 2+ years of senior level management experience in a full-service, high-volume dining establishment.
• Extensive front of house knowledge; Advanced knowledge of financial aspects.
• Strong interpersonal and conflict resolution skills.

Responsibilities

• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs.
• Assist the General Manager in ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures
• Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
• Ensure positive guest service in all areas. Investigate and respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests
• Manage shifts which include daily decision making, scheduling, planning while ensuring consistent high quality of food preparation and service
• Provide direction to employees regarding operations and procedural issues while developing employees by providing ongoing feedback, establish performance expectations and by conducting performance reviews

Skills

Senior management experience

Front of house knowledge

Financial acumen

Interpersonal skills

Conflict resolution

Job description

Landry's, Inc. in Webster, Texas is seeking a General Manager to lead a high-volume dining operation. The role focuses on maintaining service standards, controlling costs, and driving guest satisfaction in a fast-paced environment.

You will oversee financial reporting, payroll-related duties, and staff development, ensuring professional restaurant image, consistency in food quality, and top-tier guest experiences.