Restaurant Operator: Lead, Grow & Own Guest Experience

Landed; Cheshire (CT); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

401(k) Retirement Savings Plan

Health Care Coverage

Job summary

BIRDCODE is seeking a Restaurant Operator to lead our high-energy restaurant in a fast-paced, guest-centric environment. You will drive people, product, guest experience, and profitability while upholding our standards and culture.

You will recruit and develop a capable team, own shift performance, and build a leadership bench to sustain growth and local impact within a hospitality-driven brand.

Qualifications

• 2+ years of restaurant management experience.
• Experience leading high-volume quick-service or fast-casual environments.
• Strong leadership and people development abilities.
• Experience managing labor, food cost, inventory, scheduling, and operations.
• Working knowledge of restaurant financials and P&L.
• A passion for food, hospitality, and developing people.
• Strong communication, organization, and problem-solving skills.
• Ability to thrive in a fast-paced restaurant setting.
• ServSafe Manager certification or ability to obtain it.
• Flexible availability including nights, weekends, holidays, openings and closings.

Responsibilities

• Lead from the front and set the standard every shift.
• Recruit, train, coach, and develop a strong restaurant team.
• Develop Shift Leaders and build a strong leadership bench.
• Create a positive, accountable culture where people want to work and grow.
• Protect BIRDCODE food quality, recipes, preparation, and standards.
• Deliver a guest-first experience focused on hospitality, speed, accuracy, cleanliness, and quality.
• Manage staffing, scheduling, labor, food cost, inventory, ordering, and waste.
• Own restaurant sales, profitability, and key performance metrics.
• Maintain a clean, organized, safe, stocked, and guest-ready restaurant.
• Drive sales through hospitality, catering, community partnerships, and local store marketing.

Skills

Restaurant mgmt

High-volume service

Leadership

Labor & costs

P&L knowledge

Hospitality passion

Communication

Fast-paced

ServSafe

Flexible schedule

Job description

BIRDCODE is seeking a Restaurant Operator to lead our high-energy restaurant in a fast-paced, guest-centric environment. You will drive people, product, guest experience, and profitability while upholding our standards and culture.

You will recruit and develop a capable team, own shift performance, and build a leadership bench to sustain growth and local impact within a hospitality-driven brand.