Restaurant Operator / General Manager

Landed; Cheshire (CT); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

401(k) Retirement Savings Plan

Health Care Coverage

Job summary

BIRDCODE is seeking a Restaurant Operator to lead our high-energy restaurant in a fast-paced, guest-centric environment. You will drive people, product, guest experience, and profitability while upholding our standards and culture.

You will recruit and develop a capable team, own shift performance, and build a leadership bench to sustain growth and local impact within a hospitality-driven brand.

Qualifications

• 2+ years of restaurant management experience.
• Experience leading high-volume quick-service or fast-casual environments.
• Strong leadership and people development abilities.
• Experience managing labor, food cost, inventory, scheduling, and operations.
• Working knowledge of restaurant financials and P&L.
• A passion for food, hospitality, and developing people.
• Strong communication, organization, and problem-solving skills.
• Ability to thrive in a fast-paced restaurant setting.
• ServSafe Manager certification or ability to obtain it.
• Flexible availability including nights, weekends, holidays, openings and closings.

Responsibilities

• Lead from the front and set the standard every shift.
• Recruit, train, coach, and develop a strong restaurant team.
• Develop Shift Leaders and build a strong leadership bench.
• Create a positive, accountable culture where people want to work and grow.
• Protect BIRDCODE food quality, recipes, preparation, and standards.
• Deliver a guest-first experience focused on hospitality, speed, accuracy, cleanliness, and quality.
• Manage staffing, scheduling, labor, food cost, inventory, ordering, and waste.
• Own restaurant sales, profitability, and key performance metrics.
• Maintain a clean, organized, safe, stocked, and guest-ready restaurant.
• Drive sales through hospitality, catering, community partnerships, and local store marketing.

Skills

Restaurant mgmt

High-volume service

Leadership

Labor & costs

P&L knowledge

Hospitality passion

Communication

Fast-paced

ServSafe

Flexible schedule

Job description

At BIRDCODE, our people bring the brand to life. We’re a high-energy, hospitality-driven brand built around great food, strong execution, accountability, and genuine care for our guests, our teammates, and the communities we serve.

As a Restaurant Operator, you are the leader of the restaurant. You’ll lead from the front, develop your team, protect our standards, and take full ownership of the people, product, guest experience, sales, and profitability of your restaurant.

WHAT WE OFFER

401(k) Retirement Savings Plan

Purpose

BIRDCODE is dedicated to supporting employees in planning for their retirement. The BIRDCODE 401(k) Plan, administered by Vestwell, offers employees a tax-advantaged opportunity to save for retirement with employer contributions.

Eligibility

• Age Requirement: Must be at least 18 years old.
• Service Requirement: Must complete 90 days of continuous service with BIRDCODE.

Enrollment

Eligible employees may enroll online after meeting the eligibility requirements and the Plan’s Entry Date. You will be automatically enrolled in the Plan at a default contribution rate of 3%, unless you opt out or choose an alternative rate.

Health Care Coverage

BIRDCODE offers group health insurance through Anthem to eligible employees. Full-time hourly employees who average at least 30 hours worked per week, as well as eligible salaried employees, may enroll in coverage.

Coverage begins on the first day of the month following 60 days of employment, provided all eligibility and enrollment requirements are met and subject to applicable legal limits on waiting periods.

Eligibility, employee contributions, dependent coverage, and enrollment requirements are governed by the current Anthem plan documents, which control in the event of any discrepancy, subject to applicable law.

WHAT YOU’LL DO

• Lead from the front and set the standard every shift
• Recruit, train, coach, and develop a strong restaurant team
• Develop Shift Leaders and build a strong leadership bench
• Create a positive, accountable culture where people want to work and grow
• Protect BIRDCODE food quality, recipes, preparation, presentation, and scratch-made standards
• Deliver a guest-first experience focused on hospitality, speed, accuracy, cleanliness, and quality
• Manage staffing, scheduling, labor, food cost, inventory, ordering, and waste
• Own restaurant sales, profitability, and key performance metrics
• Maintain a clean, organized, safe, stocked, and guest-ready restaurant
• Drive sales through hospitality, catering, community partnerships, and local store marketing
• Communicate proactively, solve problems quickly, and follow through on commitments
• Take full ownership of the restaurant and its results

HOW WE LEAD: THE FACC MINDSET

FAST

Lead with urgency and purpose.

ACCURATE

Set clear expectations and verify execution.

CLEAN

Own the restaurant and every standard.

CARING

Care for our guests and develop our team.

WHAT WE’RE LOOKING FOR

• 2+ years of restaurant management experience
• High-volume quick-service or fast-casual leadership experience preferred
• Strong leadership and people-development skills
• Experience managing labor, food cost, inventory, scheduling, and restaurant operations
• Working knowledge of restaurant financials and P&L performance
• A passion for food, cooking, hospitality, and developing people
• Strong communication, organization, and problem-solving skills
• Ability to thrive in a fast-paced restaurant environment
• ServSafe Manager certification or ability to obtain it within the required timeframe
• Flexible availability including nights, weekends, holidays, opening, and closing shifts

OUR CORE VALUES

QUALITY. CULTURE. COMMUNITY.

We believe in protecting our food, building great teams, developing leaders, caring for every guest, and making a positive impact in the communities we serve.

GROW WITH BIRDCODE

We believe in developing talent from within. Restaurant Operators who build strong teams, develop future leaders, live our core values, execute the FACC mindset, and operate profitable restaurants can earn opportunities to grow into multi-unit and future operations leadership roles.

EQUAL OPPORTUNITY EMPLOYER

BIRDCODE is an equal opportunity employer and is committed to a workplace free from unlawful discrimination and harassment. Reasonable accommodations will be considered in accordance with applicable law.

Lead the team. Own the restaurant. Set the standard.