Restaurant Operations Supervisor: Lead & Coach Teams

Anchor Point Management Group; Brook Park (OH); On-site; USD 17,000 - 24,000; Full time

Job summary

Anchor Point Management Group is seeking an Assistant General Manager for a Taco Bell unit in Brook Park, OH. The AGM will supervise daily operations, coach team members, train staff, and ensure service and food quality while maintaining safety and financial controls.

Responsibilities include shift management, scheduling, inventory, and upholding company standards across front and back-of-house. Must be able to work flexible hours and pass required training.

Qualifications

• Must be at least 18 years old.
• Internal promotion preferred after completing training and certifications.
• High school diploma or GED required.
• Minimum 6 months in a shift management or supervisory role in a service-related business.
• Legal right to work in the United States.
• Open availability to work flexible hours and all shifts.
• Basic math and reading skills.
• Excellent oral and written communication skills.
• Ability to learn quickly with a can-do attitude.
• Good hygiene and reliable transportation.
• Demonstrated ability to maintain financial controls and coach/train employees.

Responsibilities

• Greet customers and take orders.
• Prepare and package food and drinks per standards.
• Operate cash registers and process payments.
• Maintain cleanliness of front-of-house and back-of-house areas.
• Assist with food prep and dishwashing as needed.
• Restock inventory and supplies.
• Manage shifts to ensure fair staffing and compliance with laws.
• Provide coaching and feedback to team members.
• Assist with hiring and onboarding of new employees.
• Report safety concerns and conduct daily audits.
• Assist with scheduling and deployment of the team.
• Monitor speed of service and resolve bottlenecks.
• Maintain daily inventory, deliveries, and cash procedures.

Skills

Shift management

Customer service

Excellent communication

Attention to detail

Legal work authorization

Education

High school diploma or GED

Job description

Anchor Point Management Group is seeking an Assistant General Manager for a Taco Bell unit in Brook Park, OH. The AGM will supervise daily operations, coach team members, train staff, and ensure service and food quality while maintaining safety and financial controls.

Responsibilities include shift management, scheduling, inventory, and upholding company standards across front and back-of-house. Must be able to work flexible hours and pass required training.