Shift Operations Lead & Team Coach

ANCHOR POINT MANAGEMENT GROUP; Olentangy High Bluffs (OH); On-site; USD 17,000 - 23,000; Full time

Job summary

Anchor Point Management Group seeks an Assistant General Manager for a Taco Bell unit in Columbus, OH. The AGM provides additional management coverage during operating hours and supervises daily operations to ensure a clean, hospitable, accurate, and profitable restaurant.

The role requires hands‑on leadership, coaching, and daily cash procedures, with focus on safety, audits, and meeting sales targets. Strong communication and team development are essential for success.

Qualifications

• Must be at least 18 years old.
• High school diploma or GED is required.
• Minimum 6 months in a shift management or supervisory role.
• Legal right to work in the United States.
• Open availability and ability to work flexible hours and all shifts.

Responsibilities

• Greet customers with a friendly demeanor and accurately take their orders.
• Prepare and package food and drink products according to restaurant standards.
• Operate cash registers, process payments, and provide change to guests.
• Maintain the cleanliness and sanitation of the restaurant including back of house, lobby, and restrooms.
• Assist with food prep and dishwashing as needed.
• Restock inventory and supplies.
• Manage shifts to ensure fair employee treatment and compliance with workplace laws and regulations.
• Offer ongoing coaching and feedback to team members.
• Find, hire, and develop Taco Bell employees and guide new team members during onboarding.
• Assist with safety concerns and report issues to manager and HR.
• Conduct food safety and prep audits daily.
• Monitor cash procedures and inventory daily.

Skills

Customer service

Communication skills

Leadership

Time management

Problem solving

Education

High school diploma or GED

Job description

Anchor Point Management Group seeks an Assistant General Manager for a Taco Bell unit in Columbus, OH. The AGM provides additional management coverage during operating hours and supervises daily operations to ensure a clean, hospitable, accurate, and profitable restaurant.

The role requires hands‑on leadership, coaching, and daily cash procedures, with focus on safety, audits, and meeting sales targets. Strong communication and team development are essential for success.