Restaurant Operations Manager

Potomac Family Dining Group (Applebee's Franchisee); Upper Marlboro (MD); On-site; USD 42,000 - 64,000; Full time

Job summary

Potomac Family Dining Group (Applebee's Franchisee) seeks an experienced manager to lead a vibrant restaurant team and uphold company standards. The role involves supervising Front of House and Back of House, ensuring exceptional guest experiences, and driving sales and operational excellence.

You will be responsible for shift-level leadership, staff development, and maintaining safety, sanitation, and quality across daily operations.

Qualifications

• High School Degree or equivalent education and/or experience.
• One to Two (1-2) years of guest service experience;
• One to Two of prior supervisory experience, preferably in a casual dining setting
• Demonstrated progression towards growing sales and managing a Profit & Loss Statement
• Positive attitude and the ability to handle highly difficult guest interactions;
• 21+ years old
• ServSafe Alcohol and Food Certification a plus
• Reading, writing, basic math and verbal communication skills in English is required
• Bi-lingual experience a plus
• Ability to pass company background check
• Reliable transportation and government issued driver’s license required
• Ability to work 50-55 hour work weeks and flexible schedule consisting of mornings, mid-day shifts, evenings, weekends and holidays

Responsibilities

• Assists in managing Front of House and Back of House operations during assigned shifts
• Ensures prompt, friendly service according to guidelines
• Maintains restaurant organization, cleanliness and sanitation
• Oversees opening and closing procedures
• Develops Team Leads and Team Members for growth

Skills

Guest service

Leadership

Team development

Communication

Education

High School Diploma or equivalent

Tools

Microsoft Suite

Applebee’s systems and software

Job description

Potomac Family Dining Group (Applebee's Franchisee) seeks an experienced manager to lead a vibrant restaurant team and uphold company standards. The role involves supervising Front of House and Back of House, ensuring exceptional guest experiences, and driving sales and operational excellence.

You will be responsible for shift-level leadership, staff development, and maintaining safety, sanitation, and quality across daily operations.