Restaurant Operations Lead — Guest Experience

Potomac Family Dining Group (Applebee's Franchisee); Chambersburg (IL); On-site; USD 38,000 - 52,000; Full time

Job summary

Potomac Family Dining Group (Applebee's Franchisee) seeks a Restaurant Supervisor who will report to the General Manager and Assistant General Manager, and help lead daily operations with a focus on service quality and guest experience.

The role emphasizes managing front and back of house during shifts, enforcing safety and sanitation, training team members, and executing opening/closing procedures while maintaining high standards and teamwork.

Qualifications

• High school diploma or equivalent required.
• 1–2 years of guest service experience.
• 1–2 years of supervisory experience, preferably in casual dining.
• Able to pass background check and have reliable transportation.

Responsibilities

• Assist in managing restaurant environment during shifts and ensure prompt, friendly service.
• Oversee Front of House and Back of House operations during assigned shifts.
• Ensure opening and closing procedures are completed and standards met.
• Promote safety, sanitation and team development.

Skills

Guest service

Supervisory experience

English communication

Alcohol awareness

Education

High School Diploma or GED

Tools

Microsoft Office

Applebee’s systems

Job description

Potomac Family Dining Group (Applebee's Franchisee) seeks a Restaurant Supervisor who will report to the General Manager and Assistant General Manager, and help lead daily operations with a focus on service quality and guest experience.

The role emphasizes managing front and back of house during shifts, enforcing safety and sanitation, training team members, and executing opening/closing procedures while maintaining high standards and teamwork.