Restaurant Operations Leader: Service, Profit & People

Taco Bell Corp.; Upper Darby (Delaware County); Vor Ort; USD 70.000 - 110.000; Vollzeit

Zusammenfassung

Taco Bell Corp. is seeking an Area Coach to directly supervise Associate General Managers, Shift Managers, and hourly crew, ensuring brand standards and peak performance at the restaurant level.

The Area Coach will drive customer service excellence, uphold food safety and product quality, and implement the operating plan while mentoring managers to achieve sales and margin targets. Responsibilities include developing leadership, managing daily operations, and maintaining financial controls

Qualifikationen

• Delivers excellence in customer service and maintains quality standards.
• Leads and coaches staff to achieve restaurant goals.
• Analyzes financial data to improve margins.
• Maintains food safety and product standards.
• Manages scheduling and operations to meet targets.

Aufgaben

• Maintain fast, accurate service and strong guest relations; ensure products meet quality standards.
• Resolve customer complaints and drive satisfaction.
• Develop and monitor the annual operating plan; drive margin and sales growth.
• Analyze sales, labor, inventory and controllables; implement corrective actions.
• Oversee facilities, equipment and adherence to company standards.
• Direct HR activities: hiring decisions, coaching, performance management, and staffing plans.

Kenntnisse

Customer Service

Team Leadership

Business Savvy

Team Development

Restaurant Operations

Ausbildung

High school diploma or GED

Jobbeschreibung

Taco Bell Corp. is seeking an Area Coach to directly supervise Associate General Managers, Shift Managers, and hourly crew, ensuring brand standards and peak performance at the restaurant level.

The Area Coach will drive customer service excellence, uphold food safety and product quality, and implement the operating plan while mentoring managers to achieve sales and margin targets. Responsibilities include developing leadership, managing daily operations, and maintaining financial controls