Restaurant Operations Leader: Service Excellence

Chick-fil-A; River Oaks (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401k matching

Paid time off

Employee discounts on Chick-fil-A food

Job summary

Chick-fil-A is seeking an Operations Director for the Hwy 67 & Wintergreen location to lead daily restaurant operations, champion the Create Raving Fans model, and ensure remarkable service, craveable food, and hospitality in every guest experience.

The role requires coaching teams, driving performance, and overseeing inventory, staffing, and vendor relations to deliver consistent results and a positive work environment.

Qualifications

• 2+ years of restaurant management experience.
• Hospitality or food service background is a plus.
• Expected to attain ServSafe Manager Certificate.

Responsibilities

• Coach, train, and develop team members and build capability.
• Drive organizational effectiveness.
• Initiate and execute marketing activations as needed.
• Analyze all business metrics.
• Motivate staff during demanding service periods.
• Manage restaurant inventory.
• Manage relationships with vendors.
• Managing schedules, vacations, requests for time off.
• Keeping accurate records.
• Recruiting, training and educating staff.
• Reinforces the CORE 4, and Delivering Second Mile Service.

Skills

Restaurant management

Hospitality

ServSafe Manager Certificate

Job description

Chick-fil-A is seeking an Operations Director for the Hwy 67 & Wintergreen location to lead daily restaurant operations, champion the Create Raving Fans model, and ensure remarkable service, craveable food, and hospitality in every guest experience.

The role requires coaching teams, driving performance, and overseeing inventory, staffing, and vendor relations to deliver consistent results and a positive work environment.