Restaurant Operations Leader - People & Guest Experience

Shake Shack; Zionsville (IN); On-site; USD 48,000 - 67,000; Full time

Benefits offered by this job

Weekly pay

Performance bonuses

Meal discounts

401k with company match

Paid time off

Paid parental leave

Employee assistance program

Pre-tax commuter benefits

Job summary

Shake Shack in Indiana is seeking a Restaurant Manager to lead daily operations, ensure top-notch service, and drive guest satisfaction in a fast-paced setting.

You’ll train teammates, coach performance, manage costs, and promote the brand through local events, while maintaining health and safety standards. This full-time role offers weekly pay, benefits, and growth opportunities within a growing hospitality brand.

Qualifications

• 2–3 years of restaurant management in a high-volume setting.
• Knowledge of restaurant operations, including personnel management and health codes.
• Strong leadership, coaching, and a drive for excellence.
• Understanding of financial aspects of business operations.
• Food handler certification preferred.
• Willingness to work flexible hours.

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction.
• Train team members on all Shack operations.
• Motivate and manage team to deliver hospitality excellence.
• Demonstrate leadership with coaching focus and excellence.
• Develop and implement plans to promote the brand locally through events.
• Ensure compliance with sanitation and safety regulations.

Skills

Leadership

Coaching

Financial literacy

Operations knowledge

Food safety awareness

Flexibility

Job description

Shake Shack in Indiana is seeking a Restaurant Manager to lead daily operations, ensure top-notch service, and drive guest satisfaction in a fast-paced setting.

You’ll train teammates, coach performance, manage costs, and promote the brand through local events, while maintaining health and safety standards. This full-time role offers weekly pay, benefits, and growth opportunities within a growing hospitality brand.