Hospitality Leader — High-Volume Restaurant Ops

Shake Shack; Fishers (IN); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Weekly Pay & Performance Bonuses

Meal Discounts

401k with Company Match

Medical, Dental, Vision Insurance

Paid Time Off

Parental Leave

Life Insurance

Disability Insurance

Pre-Tax Commuter Benefits

Flexible Spending Accounts

Growth Opportunities

Job summary

Shake Shack in Fishers, IN is seeking a Restaurant Manager to oversee daily operations and deliver top-tier hospitality. You will train staff, drive guest satisfaction, and lead initiatives to promote the brand locally.

Ideal candidates bring 2-3 years of high-volume restaurant leadership, strong operations knowledge, and a passion for coaching teams to excellence in a fast-paced environment.

Qualifications

• 2-3 years of Restaurant Management experience in a high-volume, fast-paced setting.
• Understanding of restaurant operations including personnel management, food planning/prep, purchasing, sanitation and health codes, and security.
• Aptitude for leading, coaching, and driving excellence at every level.
• Understanding of financial aspects of business operations.
• Food handler certification, preferred.
• Willingness to work flexible hours.

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction.
• Train team members on Shack operations.
• Motivate and manage team members to provide highest level of hospitality.
• Demonstrate leadership with a focus on coaching and achieving excellence.
• Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events.
• Ensure compliance with sanitation and safety regulations.

Skills

Leadership

Coaching

Team management

Guest service

Job description

Shake Shack in Fishers, IN is seeking a Restaurant Manager to oversee daily operations and deliver top-tier hospitality. You will train staff, drive guest satisfaction, and lead initiatives to promote the brand locally.

Ideal candidates bring 2-3 years of high-volume restaurant leadership, strong operations knowledge, and a passion for coaching teams to excellence in a fast-paced environment.