People-First Hospitality GM: Lead, Profit & Growth

Shake Shack; Orange (OH); On-site; USD 54,000 - 70,000; Full time

Benefits offered by this job

Weekly Pay

Meal Discounts

Corporate Discounts

Medical Insurance

Life & Disability Insurance

401k Plan with Company Match

Paid Time Off

Paid Parental Leave

Employee Assistance Program

Pre-Tax Commuter Benefits

Flexible Spending Accounts

Development Opportunities

Job summary

Shake Shack is seeking a Restaurant General Manager in Ohio to lead daily operations with a focus on hospitality andguest satisfaction. You will drive performance by coaching staff, overseeing inventory, quality, and safety standards, and managing a budget to meet financial goals.

You’ll supervise payroll, scheduling, and local brand outreach while developing people and ensuring compliance with health codes. Minimum 3 years’ GM experience required, with strong leadership and P&L skills.

Qualifications

• Minimum 3 years of GM experience in high-volume environment.
• Knowledge of restaurant operations, personnel management, food planning, sanitation, and health codes.
• Ability to learn and train others on Shack operations.
• Strong hospitality focus and leadership to motivate teams.
• Solid financial acumen and profitable performance focus.
• 3+ years of P&L responsibilities.
• Food handler certification preferred.
• Willingness to work flexible hours.

Responsibilities

• Lead, coach and develop team members
• Manage inventory, quality, and safety protocols
• Meet and exceed financial and profitability goals by managing budget
• Maintain top-notch standards of excellence and hospitality
• Drive sales and profits while developing people
• Implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance.
• Manage payroll and scheduling
• Promote the brand in the local community through word-of-mouth and restaurant events

Skills

Restaurant General Management

P&L Management

Team Leadership

Staff Training

Budget Management

Food Safety & Compliance

Job description

Shake Shack is seeking a Restaurant General Manager in Ohio to lead daily operations with a focus on hospitality andguest satisfaction. You will drive performance by coaching staff, overseeing inventory, quality, and safety standards, and managing a budget to meet financial goals.

You’ll supervise payroll, scheduling, and local brand outreach while developing people and ensuring compliance with health codes. Minimum 3 years’ GM experience required, with strong leadership and P&L skills.