Restaurant Operations Leader & People Coach

Shake Shack Enterprises, LLC; Homestead (FL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Weekly pay

Performance bonuses

Meal discounts

Corporate discounts

Medical, Dental, Vision insurance

401k with company match

Paid time off

Paid parental leave

Employee assistance program

Pre-tax commuter benefits

Flexible spending accounts

Growth opportunities

Job summary

Shake Shack Enterprises, LLC is seeking a Restaurant Manager to lead daily operations in our high‑volume Homestead location. You will coach and motivate the team, ensure superior guest service, and maintain safety and sanitation standards to deliver the Shack experience.

Responsibilities include training staff, coordinating with departments, and promoting the brand in the local community. Eligible candidates have 2–3 years of restaurant leadership, a strong operations background, and a

Qualifications

• 2–3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting.
• Knowledge of restaurant operations including staffing, food planning, sanitation, and safety codes.
• Aptitude for leading, coaching, and driving excellence at every level.
• Understanding of financial aspects of business operations.
• Food handler certification preferred.
• Willingness to work flexible hours.

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction.
• Train team members on all aspects of the Shack operations.
• Motivate and manage team members to provide highest level of hospitality.
• Demonstrate leadership with a focus on coaching and achieving excellence.
• Develop and implement plan to promote the brand in the local community through word‑of‑mouth and restaurant events.
• Ensure compliance with sanitation and safety regulations.

Skills

Restaurant management

Team leadership

Guest service

Training

Safety compliance

Tools

POS systems

Inventory management

Job description

Shake Shack Enterprises, LLC is seeking a Restaurant Manager to lead daily operations in our high‑volume Homestead location. You will coach and motivate the team, ensure superior guest service, and maintain safety and sanitation standards to deliver the Shack experience.

Responsibilities include training staff, coordinating with departments, and promoting the brand in the local community. Eligible candidates have 2–3 years of restaurant leadership, a strong operations background, and a