Restaurant Operations Leader: Lead Teams & Service Excellence

Waffle House, Inc.; Anderson (SC); On-site; USD 58,000 - 72,000; Full time

Job summary

Waffle House, Inc. in Anderson, SC is seeking an Operations Manager to lead daily restaurant operations on-site. The role focuses on staff scheduling, service quality, food safety, and a positive workplace culture that promotes inclusion and growth.

You will coach Associates, support recruiting and training, manage inventory and costs, analyze basic financial reports, and partner with leadership to uphold brand standards while driving long-term performance and guest satisfaction.

Qualifications

• Experience in restaurant or hospitality operations with staff supervision and shift management.
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Responsibilities

• Oversee daily restaurant operations and staff scheduling.
• Monitor service quality and ensure food safety and cleanliness.
• Lead, coach, and develop Associates; support recruiting and training.
• Manage inventory and control costs to meet financial goals.
• Address Customer concerns and uphold brand standards.

Skills

Staff supervision

Team leadership

Budgeting

Customer service

Communication

Conflict resolution

Scheduling

Training & onboarding

Attention to detail

Education

High school diploma or equivalent

Post-secondary education in business or hospitality (a plus)

Job description

Waffle House, Inc. in Anderson, SC is seeking an Operations Manager to lead daily restaurant operations on-site. The role focuses on staff scheduling, service quality, food safety, and a positive workplace culture that promotes inclusion and growth.

You will coach Associates, support recruiting and training, manage inventory and costs, analyze basic financial reports, and partner with leadership to uphold brand standards while driving long-term performance and guest satisfaction.