Restaurant Ops Leader: Grow, Coach & Optimize

Waffle House, Inc.; Florida; Vor Ort; USD 65.000 - 95.000; Vollzeit

Zusammenfassung

Waffle House, Inc. in Florida is seeking a Restaurant Operations Manager for a full-time, on-site role across Okaloosa/Walton Counties. You will oversee shifts, staffing, scheduling, training, and daily restaurant operations.

You will maintain food safety and cleanliness, manage inventory and costs, coach team members, resolve guest concerns, and partner with leadership to achieve sales and performance goals in a fast-paced, guest‑focused environment.

Qualifikationen

• Leadership and people management skills including coaching, performance feedback, and team development.
• Experience in restaurant or hospitality operations with knowledge of food safety, cleanliness standards, and shift management.
• Strong customer service and communication skills with the ability to address guest concerns and build repeat business.
• Basic financial and operational skills such as managing labor, inventory, and operating costs.
• Ability to work flexible hours, including mornings, nights, weekends, and holidays, in a fast-paced environment.
• Proven problem-solving and decision-making abilities with attention to detail and safety.
• High school diploma or equivalent required; additional education in business, hospitality, or related fields is a plus.
• Previous supervisory experience in food service or retail is preferred but not required; willingness to learn and grow with the company is essential.

Aufgaben

• Oversee daily restaurant operations, including staffing, scheduling, and training Associates.
• Lead shifts and ensure high-quality service while maintaining food safety and cleanliness standards.
• Monitor inventory and costs to support profitability and compliance with policies.
• Coach team members, resolve customer concerns, and enforce company procedures.
• Partner with leadership to achieve sales and operational goals and foster an inclusive work environment.

Kenntnisse

Leadership

Coaching

Customer service

Communication

Problem solving

Flexibility

Ausbildung

Bachelor's degree preferred

Jobbeschreibung

Waffle House, Inc. in Florida is seeking a Restaurant Operations Manager for a full-time, on-site role across Okaloosa/Walton Counties. You will oversee shifts, staffing, scheduling, training, and daily restaurant operations.

You will maintain food safety and cleanliness, manage inventory and costs, coach team members, resolve guest concerns, and partner with leadership to achieve sales and performance goals in a fast-paced, guest‑focused environment.