Restaurant Unit Manager: Lead Teams, Elevate Guest Service

Waffle House, Inc.; Columbus (OH); On-site; USD 45,000 - 65,000; Full time

Job summary

Waffle House, Inc. in Columbus, OH is seeking a Unit Manager to oversee daily restaurant operations and ensure an outstanding guest experience.

Lead and supervise shift teams, schedule staff, monitor food quality, maintain safety standards, manage inventory and cash handling, and support training and development.

This full-time, on-site role requires hands-on leadership, strong communication with Customers and Associates, and flexibility to work early mornings, nights, weekends, and holidays.

Qualifications

• Demonstrated leadership and team management skills in a fast-paced environment.
• Strong customer service and communication abilities to resolve issues.
• Basic financial and operational skills, including cash handling and inventory control.
• Commitment to food safety, sanitation, and workplace safety standards.
• Restaurant or hospitality operations experience; prior management is a plus.
• Ability to work flexible hours, including early mornings, late nights, weekends, and holidays.
• Strong organizational skills and reliability to handle multiple tasks.
• High school diploma or equivalent; further education in business or management is beneficial.

Responsibilities

• Oversee daily restaurant operations and guest experience on shift.
• Lead associates, monitor performance, and maintain a positive team environment.
• Schedule staff and manage inventory and cash handling.
• Train and develop team members to meet performance goals.
• Ensure compliance with company policies, safety, and sanitation standards.

Skills

Leadership

Customer service

Cash handling

Inventory control

Safety compliance

Flexibility

Organization

Education

High school diploma or equivalent

Job description

Waffle House, Inc. in Columbus, OH is seeking a Unit Manager to oversee daily restaurant operations and ensure an outstanding guest experience.

Lead and supervise shift teams, schedule staff, monitor food quality, maintain safety standards, manage inventory and cash handling, and support training and development.

This full-time, on-site role requires hands-on leadership, strong communication with Customers and Associates, and flexibility to work early mornings, nights, weekends, and holidays.