Restaurant Ops Manager - Lead Teams & Drive Performance

Waffle House, Inc.; Carrollton (GA); Presencial; USD 70 000 - 90 000; Tempo integral

Resumo da oferta

Waffle House, Inc. seeks an Operations Manager for on-site duties in Carrollton, GA. You will lead daily restaurant operations, supervise team members, and uphold service standards to ensure guest satisfaction around the clock.

The role emphasizes training, inventory control, scheduling, and collaboration with leadership to drive store performance and a positive work culture. A strong focus on food safety and cost management is required.

Qualificações

• Experience in restaurant or retail operations with team leadership and shift management.
• Strong people management and coaching abilities to develop Associates.
• Experience in inventory control, cash handling, scheduling, and basic financial analysis.
• Excellent communication and conflict-resolution skills for guest and team issues.
• Flexible availability including early mornings, late nights, weekends and holidays.

Responsabilidades

• Oversee daily operations of one or more Waffle House locations on-site in Carrollton, GA.
• Lead, train, and develop Associates; manage shift coverage and staffing.
• Monitor sales, labor, and food costs; implement standards for safety and cleanliness.
• Address guest concerns and ensure high-quality food and service at all hours.

Conhecimentos

Operations leadership

Customer service

People management

Scheduling

Inventory control

Cash handling

Financial analysis

Communication

Conflict resolution

Training

Formação académica

High school diploma

Business/Hospitality education (beneficial)

Descrição da oferta de emprego

Waffle House, Inc. seeks an Operations Manager for on-site duties in Carrollton, GA. You will lead daily restaurant operations, supervise team members, and uphold service standards to ensure guest satisfaction around the clock.

The role emphasizes training, inventory control, scheduling, and collaboration with leadership to drive store performance and a positive work culture. A strong focus on food safety and cost management is required.