Restaurant Operations Leader: Lead Teams & Guest Experience

RiseMe; Southern Pines (NC); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Leadership Development

Semi-annual Reviews

Free Meals

Flexible hours

Community Engagement

Benefits Package

Competitive pay with tips

Job summary

BIBIBOP is seeking an Operations Leader to join our U.S. team. You’ll partner with the General Manager to oversee daily restaurant operations and deliver Bibibop’s signature service and quality.

This role emphasizes leadership development, scheduling, inventory management, guest satisfaction, and adherence to health and safety standards, with opportunities for growth and competitive pay.

Qualifications

• Leadership skills to inspire and coach a team.
• Operational expertise in fast-paced restaurant settings.
• Guest-centric mindset with a focus on service quality.
• Adaptability and effective problem-solving under pressure.
• Attention to detail in health, safety and standards.
• Dependability and consistency across shifts.
• Excellent communication and team mentorship.
• Willingness to work evenings, weekends and holidays.

Responsibilities

• Support the General Manager in overseeing all restaurant operations.
• Lead and motivate team members to deliver Bibibop’s service and quality.
• Manage scheduling, inventory and operational processes for efficiency.
• Uphold company policies, procedures, and health/safety standards.
• Address guest feedback professionally and resolve issues.

Skills

Leadership

Operational expertise

Guest-centric mindset

Adaptability

Problem-solving

Attention to detail

Dependability

Strong communication

Schedule flexibility

Job description

BIBIBOP is seeking an Operations Leader to join our U.S. team. You’ll partner with the General Manager to oversee daily restaurant operations and deliver Bibibop’s signature service and quality.

This role emphasizes leadership development, scheduling, inventory management, guest satisfaction, and adherence to health and safety standards, with opportunities for growth and competitive pay.