Restaurant Operations Leader - Drive Service & Growth

RiseMe; Naperville (IL); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Leadership development

Semi-annual raises

Free meals

Flexible hours

Community engagement

Benefits package

Tips with pay

Job summary

BIBIBOP is seeking an Operations Leader to supervise daily restaurant operations, mentor staff, and ensure exceptional guest experiences. You will collaborate with the General Manager to optimize schedules, inventory, and quality control while upholding safety and policy standards.

Ideal candidates bring strong leadership, operational know-how, and a guest-centric mindset, with flexibility to work evenings, weekends, and holidays.

Qualifications

• Must be at least 18 years old.
• Two years of experience in a management or leadership role within a restaurant or retail environment preferred.
• Ability to stand for long periods and lift up to 50 lbs.
• Must have authorization to work in the U.S.
• Valid Driver's License required

Responsibilities

• Support the General Manager in overseeing all aspects of restaurant operations.
• Lead and motivate team members to deliver Bibibop’s signature service and quality.
• Manage scheduling, inventory, and operational processes to ensure smooth and efficient operations.
• Uphold company policies, procedures, and health/safety standards.
• Address guest feedback with professionalism, ensuring a positive resolution.
• Assist in training and developing team members to reach their full potential.
• Maintain a clean, organized, and safe work environment.
• Ensure consistent food quality, preparation, and presentation.

Skills

Leadership skills

Operational expertise

Guest-centric mindset

Adaptability

Attention to detail

Dependability

Excellent communication

Schedule flexibility

Job description

BIBIBOP is seeking an Operations Leader to supervise daily restaurant operations, mentor staff, and ensure exceptional guest experiences. You will collaborate with the General Manager to optimize schedules, inventory, and quality control while upholding safety and policy standards.

Ideal candidates bring strong leadership, operational know-how, and a guest-centric mindset, with flexibility to work evenings, weekends, and holidays.