Operations Leader: Lead Fast-Paced Team & Guest Experience

Bibibop; Overland Park (KS); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Leadership development

Semi-annual reviews

Free meals

Flexible hours

Community engagement

Benefits package

Competitive pay + tips

Job summary

BIBIBOP is seeking an Operations Leader to join our growth-minded team in the United States. You will support the General Manager and help deliver Bibibop’s signature service and quality in a fast-paced restaurant environment.

You will lead and mentor staff, manage scheduling and inventory, uphold health and safety standards, and drive guest satisfaction while contributing to a positive, growth-oriented culture.

Qualifications

• Strong Leadership Skills —An ability to inspire, coach, and lead a team to success.
• Operational Expertise —Experience managing daily operations in a fast-paced environment.
• Guest-Centric Mindset —A passion for delivering outstanding guest experiences.
• Adaptability & Problem-Solving —Comfort with handling challenges and making quick decisions.
• Attention to Detail —A focus onmaintainingthe highest standards in quality and service.
• Dependability —A commitment to consistency and excellence in every shift.
• Excellent Communication —Strong interpersonal skills to effectively manage and mentor staff.
• Schedule Flexibility —Willingness to work evenings, weekends, and holidays as needed.

Responsibilities

• Support the General Manager in overseeing all aspects of restaurant operations.
• Lead and motivate team members to deliverBibibop’ssignature service and quality.
• Manage scheduling, inventory, and operational processes to ensure smooth and efficient operations.
• Uphold company policies, procedures, and health/safety standards.
• Address guest feedback with professionalism, ensuring a positive resolution.
• Assistin training and developing team members to reach their full potential.
• Maintain a clean, organized, and safe work environment.
• Ensure consistent food quality, preparation, and presentation.

Skills

Leadership

Operational expertise

Guest-centric mindset

Adaptability

Attention to detail

Dependability

Excellent communication

Schedule flexibility

Job description

BIBIBOP is seeking an Operations Leader to join our growth-minded team in the United States. You will support the General Manager and help deliver Bibibop’s signature service and quality in a fast-paced restaurant environment.

You will lead and mentor staff, manage scheduling and inventory, uphold health and safety standards, and drive guest satisfaction while contributing to a positive, growth-oriented culture.