Operations Leader: Lead Dining Team & Guest Experience

RiseMe; Wake Forest (NC); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Leadership Development

Semi-annual Reviews

Free Meals

Flexible hours

Community Engagement

Benefits Package • 401(k) matching •?

Job summary

BIBIBOP is hiring an Operations Leader to guide restaurant operations and mentor a hospitality-driven team in a fast-paced setting. You will work with the General Manager to optimize service, quality, and guest satisfaction across daily shifts.

The role emphasizes leadership, operational excellence, and a guest-centric mindset, with opportunities for growth within a growing brand dedicated to wellness and community impact.

Qualifications

• Strong Leadership Skills.
• Operational Expertise for daily restaurant flow.
• Guest-Centric mindset focused on service quality.
• Adaptability and problem-solving under fast-paced conditions.
• Attention to detail for quality and safety.
• Dependability and consistency in shifts.
• Excellent communication with staff and guests.
• Schedule flexibility including evenings, weekends, and holidays.

Responsibilities

• Support the General Manager in overseeing all aspects of restaurant operations.
• Lead and motivate team members to deliver Bibibop’s signature service and quality.
• Manage scheduling, inventory, and operational processes to ensure smooth operations.
• Uphold company policies, procedures, and health/safety standards.
• Address guest feedback with professionalism, ensuring a positive resolution.

Skills

Leadership

Operations management

Guest experience

Problem solving

Attention to detail

Dependability

Communication

Schedule flexibility

Job description

BIBIBOP is hiring an Operations Leader to guide restaurant operations and mentor a hospitality-driven team in a fast-paced setting. You will work with the General Manager to optimize service, quality, and guest satisfaction across daily shifts.

The role emphasizes leadership, operational excellence, and a guest-centric mindset, with opportunities for growth within a growing brand dedicated to wellness and community impact.