Restaurant Operations Leader — Lead Team & Guest Experience

RiseMe; Arlington Heights (IL); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Leadership Development

Semi-annual Reviews

Free Meals

Flexible Hours

Community Engagement

Benefits Package

Tips potential

Job summary

BIBIBOP is seeking an Operations Leader to partner with the General Manager and drive daily restaurant performance. You will mentor teammates, optimize scheduling and inventory, uphold safety standards, and deliver outstanding guest experiences across busy shifts.

Our ideal candidate brings strong leadership, hands-on operations experience, and a passion for quality. Growth opportunities and competitive pay accompany a team-focused culture.

Qualifications

• Experience leading a restaurant or retail team.
• Ability to manage daily operations in a fast-paced environment.
• Commitment to guest satisfaction and service excellence.
• Willingness to work evenings, weekends and holidays.

Responsibilities

• Support the General Manager in overseeing all restaurant operations.
• Lead and motivate team members to deliver Bibibop’s signature service and quality.
• Manage scheduling, inventory, and operational processes to ensure smooth operations.
• Uphold company policies, procedures, and health/safety standards.
• Address guest feedback with professionalism, ensuring a positive resolution.
• Assist in training and developing team members to reach their full potential.
• Maintain a clean, organized, and safe work environment.
• Ensure consistent food quality, preparation, and presentation.

Skills

Leadership

Operational management

Guest experience

Adaptability

Attention to detail

Dependability

Communication

Schedule flexibility

Job description

BIBIBOP is seeking an Operations Leader to partner with the General Manager and drive daily restaurant performance. You will mentor teammates, optimize scheduling and inventory, uphold safety standards, and deliver outstanding guest experiences across busy shifts.

Our ideal candidate brings strong leadership, hands-on operations experience, and a passion for quality. Growth opportunities and competitive pay accompany a team-focused culture.