Restaurant Operations Leader in Training

Workstream; Raleigh (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

Chick-fil-A Raleigh is seeking a Director in Training to grow into a restaurant leadership role. You will fully own area processes, results, staffing, and work with the Director Team to set strategy for operational systems and processes, aiming to elevate guest experience and brand standards.

Develop and coach leaders, drive performance metrics such as Food Safety, Customer Experience, sales growth, and net profit.

Qualifications

• Think strategically and communicate goals with the team.
• Develop and coach leaders to improve performance.
• Provide clear, professional communication and decisions.

Responsibilities

• Fully own area processes, results, and staffing
• Work with the Director Team to set strategy for operational systems and processes
• Develop strong leaders in the restaurant
• Lead the team toward accomplishing performance metrics
• Ensure proper management and documentation of all area systems and guidelines
• Drive brand standards for Food Quality, Safety, Guest Experience, and metrics
• Explore and implement new ways to improve operations
• Create a positive restaurant environment for guests and team
• Allocate daily, weekly, and monthly cleaning and maintenance tasks
• Analyze and affect business results: CEM, Food Cost, Labor Cost, Net Profit
• Prepare for 3rd Party Audits
• Anticipate and solve long-term throughput issues
• Support fellow leaders with coverage for time off
• Attend regular leadership meetings
• Participate in team building events
• All other tasks as assigned

Skills

Strategic thinking

Leadership

Communication

Time management

Adaptability

Staff development

Operations excellence

Job description

Chick-fil-A Raleigh is seeking a Director in Training to grow into a restaurant leadership role. You will fully own area processes, results, staffing, and work with the Director Team to set strategy for operational systems and processes, aiming to elevate guest experience and brand standards.

Develop and coach leaders, drive performance metrics such as Food Safety, Customer Experience, sales growth, and net profit.