Director in Training

Chick-fil-A; Chicopee (MA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Scholarship opportunities

Free College through Point University

Closed on Sundays

Job summary

A leading fast-food restaurant is seeking a Director to lead a high-performing team in Chicopee, Massachusetts. This role involves overseeing daily operations, training staff, and ensuring exceptional customer service. Ideal candidates will possess strong leadership qualities, excellent communication skills, and the ability to problem-solve effectively. Join a workplace that emphasizes teamwork, personal growth, and positive impact in the community, while offering a competitive pay package and various benefits.

Qualifications

• Ability to smile and create emotional connections with Guests.
• Reliable and displays strong people skills.
• Experience in leadership roles is preferred.

Responsibilities

• Participate in day-to-day activities in a high-volume restaurant.
• Provide immediate and respectful responses to Guests' needs.
• Train new hires and set the tone for shifts.
• Lead shifts as a key holder and ensure effective communication.

Skills

Strong people skills

Problem-solving skills

Commitment to superior customer service

Education

Associate degree or higher

Job description

Chick-fil-A - Director

Are you a highly skilled leader with a passion for teamwork and serving others?

Join Chick-fil-A and become a part of a positive, people-focused environment where you can make a difference every day. As a Director, you will have the opportunity to lead by example, influence others positively, and grow both personally and professionally.

Our Benefits Include:

• A work environment where you can inspire others
• Closed on Sundays
• Learning from experienced Operators and Restaurant Leaders
• Intentional growth and development for your career goals
• Scholarship opportunities
• Free College through Point University
• Competitive pay

Director Responsibilities:

• Participating in day-to‑day activities in a high‑volume, fast‑paced Restaurant
• Providing immediate and respectful responses to Guest's needs
• Training new hires and setting the tone for shifts
• Being a friendly, encouraging team player
• Leading shifts and being a key holder
• Ensuring effective communication and finalizing day operations
• Problem‑solving
• More to be discussed

Qualifications and Requirements:

• Ability to smile and create emotional connections with Guests
• Reliable
• Strong people skills and commitment to superior customer service
• Experience in leadership roles preferred
• Problem‑solving skills
• Invests in others
• Leads by example
• Associate degree or higher preferred

Working at a Chick‑fil‑A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people‑focused environment. Most Chick‑fil‑A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.