Restaurant Manager - Boston

Advanced Hospitality; Woburn (MA); Presencial; USD 54.000 - 66.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Dental Insurance

Health Insurance

Employee discount

Short-term Disability

Long-Term Disability

Group Life

Sick Time & Vacation Time

Descripción de la vacante

Advanced Hospitality in Woburn, MA seeks an experienced Restaurant Manager to support the General Manager. The right candidate will be energetic, personable, and hands-on, with a strong hospitality focus and flexibility in schedule.

Prior restaurant management is preferred; at minimum, 2+ years in a restaurant setting is required, along with ServeSafe certification and basic Microsoft Office/Brink POS skills.

Formación

• Requires minimum 2 years of proven success in a restaurant setting.
• ServeSafe certified.
• Full time, in-person role.
• 90% of workweek spent actively running shifts; be on your feet up to 10 hours.
• Must be able to lift at least 50 lbs.

Responsabilidades

• Conduct day-to-day restaurant operations per company standards.
• Direct and supervise front- and back-of-house staff; engage with guests.
• Be the direct point of contact for shift teams.
• Mentor and train hourly staff to perform at high level and build loyalty.
• Enforce standard operating procedures for all front- and back-of-house roles.
• Address guest issues and ensure hospitality throughout service.
• Maintain dining room presence to ensure smooth service flow.
• Lead daily pre-shift meetings and end-of-shift close tasks.
• Communicate updates to the General Manager.
• Interview and hire new hourly staff; administer discipline when needed.
• Monitor staff performance and participate in reviews.
• Assist with opening/closing as needed.

Conocimientos

Restaurant management

Staff supervision

Hospitality

Herramientas

Brink POS

Microsoft Office

Descripción del empleo

DESCRIPTION & REQUIREMENTS

We are looking for an experienced, responsible Restaurant Manager with a background in restaurant management who will support the general Manager. The ideal management candidate should be energetic, personable, engaging, and understand the technical aspects of great hospitality. Must have a flexible schedule, experience in a high-volume setting, and be willing to roll up your sleeves to get hands-on.

• Previous restaurantmanagement experience preferred but not required
• A minimum of 2 years of proven success in a restaurant setting
• ServeSafe Certified
• Basic understanding of the Microsoft suite of programs, Brink POS (preferred)
• English, Basic Spanish (preferred but not required)
• Full Time, In-Person
• Management must be able to be scheduled on weekdays and weekends, and holidays excluding Thanksgiving & Christmas. They may beopening, or closing.
• This hands‑on restaurant manager position requires 90% of the work week to be spent actively engaged in running shifts. Must be able to work on your feet for up to 10 hours at a time and be able to lift at least 50 lbs.

SALARY & BENEFITS

• Starting at $60,000 annually depending on experience, plus bonus
• Dental Insurance
• Employee discount
• Health Insurance
• Short-term Disability
• Long-Term Disability
• Group Life
• Sick Time & Vacation Time or Paid time off

AS A RESTAURANT MANAGER, YOUR RESPONSIBILITIES INCLUDE...

• Conduct the day-to-day restaurant operations according to company standards and policies.
• Directly responsible for managing and supervising front and back-of-house employees as well as engaging and providing hospitality for guests
• Fully understand and embody the culture and historical evolution of the brand.
• Be the direct point of contact for all front and back-of-house team members on a shift-to-shift basis.
• Mentor, teach, and train hourly line staff to perform at a high level and exceed expectations while building relationships as the restaurant manager with employees that foster loyalty and teamwork.
• As management, adhere to and coach our standard operating procedures for all front and back-of-house hourly positions.
• Help to solve all guest-related issues.
• Maintain a presence in the dining room to ensure hospitality is provided and a smooth flow of service.
• Conduct daily pre-shift meetings with the hourly staff.
• Perform end-of-shift closing duties to company standards.
• Communicate operational updates to the General Manager
• Interview and hire new hourly line staff.
• Administer progressive discipline to hourly line staff when necessary.
• Monitor staff performance and actively participate in staff performance reviews.
• Assist with the opening and closing of the restaurant when necessary.

Reports to the Restaurant General Manager.