Restaurant Operations Leader — Guest Experience & Growth

Moe's SouthWest Grill | Enterprise; Enterprise (AL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Career growth opportunities

Employee meal discounts

Supportive work environment

Job summary

Moe's SouthWest Grill is seeking a General Manager to oversee daily restaurant operations, lead staff, and maintain high food safety and quality standards. You will manage financial performance and drive an exceptional guest experience.

The role requires strong leadership, scheduling, hiring, and team development skills, with a focus on guest satisfaction and community engagement. Flexible hours including nights, weekends, and holidays are expected.

Qualifications

• Previous restaurant management experience (3 years preferred).
• Strong leadership and communication skills.
• Experience with scheduling, hiring, and team development.
• Knowledge of food safety and sanitation standards.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Strong organizational and problem-solving skills.

Responsibilities

• Oversee daily restaurant operations and ensure smooth service.
• Maintain cleanliness, organization, and food safety standards.
• Ensure compliance with company policies and local health regulations.
• Manage inventory, ordering, and cost controls.
• Recruit, hire, train, and develop team members.
• Create employee schedules and manage labor costs.
• Coach staff to deliver excellent customer service.
• Foster a positive, team-oriented work environment.
• Ensure every guest receives fast, friendly service.
• Resolve customer concerns professionally.
• Build strong relationships with the local community.

Skills

Leadership

Communication

Scheduling

Hiring

Team development

Food safety

Flex hours

Organization

Problem-solving

Job description

Moe's SouthWest Grill is seeking a General Manager to oversee daily restaurant operations, lead staff, and maintain high food safety and quality standards. You will manage financial performance and drive an exceptional guest experience.

The role requires strong leadership, scheduling, hiring, and team development skills, with a focus on guest satisfaction and community engagement. Flexible hours including nights, weekends, and holidays are expected.