Shift Manager — Guest Experience & Operations

Moes Southwest Grill Group; Athol Springs (NY); On-site; USD 25,000 - 36,000; Full time

Job summary

Moe's Southwest Grill is seeking a Shift Manager to oversee daily restaurant operations, ensure quality food preparation, and deliver excellent guest service in a fast-paced setting. The role emphasizes training staff, enforcing food safety and brand standards, and maintaining a positive, professional work environment.

Responsibilities include coaching the team, ensuring compliance, and driving overall performance to meet company goals while representing Moe's in a professional manner at all

Qualifications

• Good guest services skills
• Good communication skills to multiple audiences
• Effective shift management skills
• Ability to multi-task and lead a restaurant team

Responsibilities

• Manage daily restaurant operations and ensure quality food prep, packaging and serving in a timely fashion
• Maintain 100% guest satisfaction in quality, service and cleanliness
• Enforce sanitary practices and food safety, ensure security and safety of guests and employees
• Coach staff on operational standards and take corrective action as needed
• Maintain professional image with punctuality, cleanliness and appearance
• Represent Moe's professionally in all aspects of performance

Skills

Guest services

Communication

Shift management

Multi-tasking

Leadership

Job description

Moe's Southwest Grill is seeking a Shift Manager to oversee daily restaurant operations, ensure quality food preparation, and deliver excellent guest service in a fast-paced setting. The role emphasizes training staff, enforcing food safety and brand standards, and maintaining a positive, professional work environment.

Responsibilities include coaching the team, ensuring compliance, and driving overall performance to meet company goals while representing Moe's in a professional manner at all