Restaurant Operations Leader: Guest Experience

Military, Veterans and Diverse Job Seekers; West Palm Beach (FL); Sur place; USD 55 000 - 85 000; Plein temps

Résumé du poste

Military, Veterans and Diverse Job Seekers is seeking a skilled Restaurant Manager to coordinate front of house and back of house operations, deliver superior service, and maximize customer satisfaction at our Florida location.

You will supervise shifts, appraise staff performance, manage costs, review product quality, and promote the brand through community events. Experience with OpenTable/ PeachWorks is preferred; a BSc in Business Administration or hospitality-related degree is desirable.

Qualifications

• Proven work experience as a Restaurant Manager or Hospitality Manager.
• Proven customer service management experience as a leader.
• Extensive knowledge of food and beverages; ability to inform staff about ingredients and dishes.

Responsabilités

• Coordinate daily Front of the House and Back of the House operations.
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently to customer complaints and maintain service standards.

Connaissances

Restaurant management

Customer service management

Leadership

Financial management

Staff training

Food & Beverage knowledge

Formation

BSc in Business Administration; hospitality management or culinary schooling

Outils

OpenTable

PeachWorks

Description du poste

Military, Veterans and Diverse Job Seekers is seeking a skilled Restaurant Manager to coordinate front of house and back of house operations, deliver superior service, and maximize customer satisfaction at our Florida location.

You will supervise shifts, appraise staff performance, manage costs, review product quality, and promote the brand through community events. Experience with OpenTable/ PeachWorks is preferred; a BSc in Business Administration or hospitality-related degree is desirable.