Restaurant Operations Leader: Guest Experience & Growth

Military, Veterans and Diverse Job Seekers; North Riverside (IL); On-site; USD 60,000 - 90,000; Full time

Job summary

Military, Veterans and Diverse Job Seekers is seeking a Restaurant Manager to oversee daily operations and ensure top service quality. You will manage both front and back of house, coach staff, and strive for excellent customer satisfaction.

The role requires strong leadership, solid F&B knowledge, and experience with restaurant software like OpenTable and PeachWorks. A degree in business or hospitality is preferred.

Qualifications

• Proven work experience as a Restaurant Manager or similar role.
• Strong customer service management experience at a leadership level.
• Extensive F&B knowledge and ability to recall ingredients and dishes.

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations.
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently to customer complaints and review product quality.

Skills

Restaurant management

Customer service management

Food & beverage knowledge

Leadership

Financial management

Education

BSc in Business Administration

Tools

OpenTable

PeachWorks

Job description

Military, Veterans and Diverse Job Seekers is seeking a Restaurant Manager to oversee daily operations and ensure top service quality. You will manage both front and back of house, coach staff, and strive for excellent customer satisfaction.

The role requires strong leadership, solid F&B knowledge, and experience with restaurant software like OpenTable and PeachWorks. A degree in business or hospitality is preferred.