Restaurant Operations Leader

Military, Veterans and Diverse Job Seekers; Naples (FL); On-site; USD 55,000 - 85,000; Full time

Job summary

Military, Veterans and Diverse Job Seekers in Naples, FL is seeking an experienced Restaurant Manager to oversee daily Front of the House and Back of the House operations. You will deliver superior service, ensure customer satisfaction, and supervise staff performance.

Responsibilities include coordinating shifts, managing inventory, vendor research, enforcing sanitation standards, controlling costs, and promoting the brand through local events while maintaining a positive image in the community.

Qualifications

• Proven work experience as a Restaurant Manager or equivalent.
• Strong customer service management background.
• Extensive knowledge of food and beverage, ingredients, and dishes.

Responsibilities

• Coordinate daily Front of the House and Back of the House operations.
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Review product quality and research new vendors.
• Organize and supervise shifts.
• Appraise staff performance and provide feedback to improve productivity.
• Estimate future needs for goods, kitchen utensils, and cleaning products.
• Ensure compliance with sanitation and safety regulations.
• Manage the restaurant's image and suggest improvements.
• Control operational costs and identify waste-cutting measures.
• Create detailed reports on revenues and expenses.
• Promote the brand in the local community through events and discounts.

Skills

Restaurant management

Customer service

F&B knowledge

Leadership

Financial management

Business degree

Education

BSc in Business Administration

Tools

OpenTable

PeachWorks

Job description

Military, Veterans and Diverse Job Seekers in Naples, FL is seeking an experienced Restaurant Manager to oversee daily Front of the House and Back of the House operations. You will deliver superior service, ensure customer satisfaction, and supervise staff performance.

Responsibilities include coordinating shifts, managing inventory, vendor research, enforcing sanitation standards, controlling costs, and promoting the brand through local events while maintaining a positive image in the community.