Restaurant Operations Leader

Military, Veterans and Diverse Job Seekers; Tampa (FL); On-site; USD 60,000 - 84,000; Full time

Job summary

Military, Veterans and Diverse Job Seekers is seeking a Restaurant Manager to lead both front and back of house operations in a busy dining environment.

You will deliver exceptional service, manage staff performance, monitor costs, and ensure compliance with sanitation standards. The ideal candidate has proven leadership, strong F&B knowledge, and experience with restaurant management software such as OpenTable and PeachWorks.

Qualifications

• Experience as a Restaurant Manager or similar leadership role.
• Proven customer service management experience.
• Strong knowledge of food and beverages and menu items.

Responsibilities

• Coordinate daily Front of the House and Back of the House operations.
• Deliver superior service and maximize customer satisfaction.
• Respond to customer complaints efficiently and accurately.
• Review product quality and research new vendors.
• Organize and supervise shifts.
• Appraise staff performance and provide feedback.
• Estimate future needs for goods and supplies.
• Ensure sanitation and safety compliance.
• Manage brand image and suggest improvements.
• Control costs and reduce waste.
• Create weekly/monthly/annual revenue and expense reports.
• Promote the brand in the local community.
• Recommend strategies to broaden audience reach.
• Train staff on customer service practices.
• Implement policies to maintain operations.

Skills

Leadership

Customer service management

F&B knowledge

Staff training

Education

BSc in Business Administration

Tools

OpenTable

PeachWorks

Job description

Military, Veterans and Diverse Job Seekers is seeking a Restaurant Manager to lead both front and back of house operations in a busy dining environment.

You will deliver exceptional service, manage staff performance, monitor costs, and ensure compliance with sanitation standards. The ideal candidate has proven leadership, strong F&B knowledge, and experience with restaurant management software such as OpenTable and PeachWorks.