Restaurant Operations Leader – Guest Experience

IRMG NC COFFEE LLC; Concord (NC); In loco; USD 60.000 - 86.000; Tempo pieno

Descrizione del lavoro

IRMG NC COFFEE LLC in Concord, NC is seeking a General Manager to oversee daily restaurant operations, ensure efficiency, and uphold company standards in product preparation, service, maintenance, and inventory management. You will lead recruitment and retention efforts while maintaining financial accountability to drive performance and guest satisfaction.

This role rewards a people‑oriented leader who thrives in a fast‑paced team environment, communicates clearly, and delivers high‑quality

Competenze

• Experience leading a restaurant team and delivering excellent customer service.
• Strong communication and interpersonal skills.
• Ability to manage cash handling and store safety processes.
• Ability to thrive in a fast-paced, energetic environment.
• Team player with a positive attitude and willingness to learn.

Mansioni

• Overseeing daily restaurant operations to maintain efficiency and service quality.
• Ensuring compliance with company standards across all operational areas, including: Product preparation and delivery, Customer relations, Restaurant maintenance and repairs, Inventory management.
• Lead your team with effective guidance, manage recruitment for store-level positions as needed, and focus on employee retention.
• Managing financial accountability to support the restaurant’s performance goals.
• Delivering the highest quality products and exceptional service to each customer.
• Performing additional duties as needed or assigned.

Conoscenze

Team leadership

Communication skills

Customer service mindset

Collaboration

Descrizione del lavoro

IRMG NC COFFEE LLC in Concord, NC is seeking a General Manager to oversee daily restaurant operations, ensure efficiency, and uphold company standards in product preparation, service, maintenance, and inventory management. You will lead recruitment and retention efforts while maintaining financial accountability to drive performance and guest satisfaction.

This role rewards a people‑oriented leader who thrives in a fast‑paced team environment, communicates clearly, and delivers high‑quality