Restaurant GM: Lead Operations, Guest Experience & Profit

Fulenwider Group; Lenoir (NC); On-site; USD 60,000 - 75,000; Full time

Job summary

Fulenwider Enterprises in Lenoir, NC is seeking a Restaurant General Manager to direct daily operations, ensure compliance with company standards, and deliver high-quality food and guest experiences. The role oversees food preparation, guest relations, inventory, team leadership, hiring, financial accountability, and safety in a fast-paced setting.

You will lead scheduling, training, and the development of a positive work environment while maintaining quality, service, cleanliness, and

Qualifications

• Dedication to providing exceptional guest service.
• Good communication skills, strong interpersonal skills, and conflict resolution skills.
• Exceptional team building capability.
• Basic business math and accounting skills, and strong analytical/decision-making skills.
• Basic personal computer literacy.
• 1-4 years supervisory experience in either a food or retail environment, including Profit & Loss responsibility.

Responsibilities

• Creates value for shareholders through efficient operations, appropriate cost controls, and profit management.
• Maintains highest level of Quality, Service, Cleanliness and Hospitality by interacting with guests during peak hours and ensuring menu items are available.
• Takes an active role in guest service and guest relations, monitors employee appearance and suggests selling techniques; participates in company marketing efforts.
• Controls day-to-day operations by managing labor and product costs to meet targets; orders food, supplies, maintains inventory, and plans weekly schedules.
• Maintains high productivity through recruiting, training, and motivating hourly staff.
• Ensures safety and compliance with OSHA, health codes, and company policy.

Skills

Guest service dedication

Communication skills

Team building

Business math & accounting

PC literacy

Conflict resolution

Education

High School Diploma or GED

College or University Degree

Job description

Fulenwider Enterprises in Lenoir, NC is seeking a Restaurant General Manager to direct daily operations, ensure compliance with company standards, and deliver high-quality food and guest experiences. The role oversees food preparation, guest relations, inventory, team leadership, hiring, financial accountability, and safety in a fast-paced setting.

You will lead scheduling, training, and the development of a positive work environment while maintaining quality, service, cleanliness, and