Restaurant Operations Leader — Growth & Impact

Shake Shack; Dedham (MA); On-site; USD 58,000 - 72,000; Full time

Benefits offered by this job

Weekly pay

Meal discounts

Insurance: medical/dental/vision

401k with company match

Paid time off

Parental leave

Employee Assistance Program

Pre-Tax commuter benefits

FSA / dependent care accounts

Growth opportunities

Job summary

Shake Shack is seeking a Restaurant Manager to oversee daily operations in a fast-paced, high-volume setting in Dedham, MA. You will lead a diverse team and ensure guest satisfaction.

This role emphasizes coaching, staff development, and adherence to sanitation and safety standards, with opportunities for growth within the ShackFam.

We offer weekly pay, meal discounts, comprehensive benefits, and a supportive, inclusive culture.

Qualifications

• 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting.
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
• Aptitude for leading, coaching, and driving excellence at every level.
• Understanding of financial aspects of business operations.
• Food handler certification, preferred
• Willingness to work flexible hours

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction
• Train team members on all aspects of the Shack operations
• Motivate and manage team members to provide highest level of hospitality
• Demonstrate leadership with a focus on coaching and achieving excellence
• Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
• Ensure compliance with sanitation and safety regulations

Skills

Restaurant management

Staff training

Leadership

Operations management

Budgeting/financial acumen

Job description

Shake Shack is seeking a Restaurant Manager to oversee daily operations in a fast-paced, high-volume setting in Dedham, MA. You will lead a diverse team and ensure guest satisfaction.

This role emphasizes coaching, staff development, and adherence to sanitation and safety standards, with opportunities for growth within the ShackFam.

We offer weekly pay, meal discounts, comprehensive benefits, and a supportive, inclusive culture.