Restaurant Operations Leader: Grow Teams & Service

Shake Shack; Sunnyvale (CA); On-site; USD 58,000 - 72,000; Full time

Benefits offered by this job

Competitive pay

Bonuses

Medical/dental/vision insurance

401(k) with match

Paid time off

Charitable opportunities

Online training

Career development

Eligibility criteria applies

Job summary

Shake Shack in Sunnyvale, CA is seeking a Restaurant Manager to lead daily operations, deliver outstanding guest service, and uphold brand standards.

You will train and coach a diverse team, manage schedules and costs, ensure safety and sanitation, and represent the Shack in local events to grow the community.

This role offers competitive pay, health benefits, and career development opportunities.

Qualifications

• 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting.
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
• Aptitude for leading, coaching, and driving excellence at every level.
• Understanding of financial aspects of business operations.
• Food handler certification, preferred.
• Willingness to work flexible hours.

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction.
• Train team members on all aspects of the Shack operations.
• Motivate and manage team members to provide highest level of hospitality.
• Demonstrate leadership with a focus on coaching and achieving excellence.
• Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events.
• Ensure compliance with sanitation and safety regulations.

Skills

Leadership

Coaching

Team management

Guest service

Financial acumen

Operations

Job description

Shake Shack in Sunnyvale, CA is seeking a Restaurant Manager to lead daily operations, deliver outstanding guest service, and uphold brand standards.

You will train and coach a diverse team, manage schedules and costs, ensure safety and sanitation, and represent the Shack in local events to grow the community.

This role offers competitive pay, health benefits, and career development opportunities.