Restaurant Operations Leader - Fast-Paced, Growth-Oriented

Shake Shack; San Jose (CA); On-site; USD 39,000 - 47,000; Full time

Benefits offered by this job

Competitive salary + quarterly bonuses

Medical, dental and vision insurance

401(k) plan with company match

Paid time off (3 weeks to start)

Charitable opportunities to give back

Award-winning online training

Career development opportunities – we\

Job summary

Shake Shack in San Jose, CA is seeking a Restaurant Manager to oversee daily operations and lead a high-performing team. You will train staff, drive hospitality standards, and coach employees to achieve excellence while focusing on brand visibility through local events.

The role emphasizes leadership, operations management, and financial awareness within a fast-paced hospitality environment. Competitive benefits and growth opportunities accompany this position.

Qualifications

• 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting.
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
• Must exhibit an aptitude for leading, coaching, and driving excellence at every level
• Understanding of financial aspects of business operations
• Food handler certification, preferred
• Willingness to work flexible hours

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction
• Train team members on all aspects of the Shack operations
• Motivate and manage team members to provide highest level of hospitality
• Demonstrate leadership with a focus on coaching and achieving excellence
• Develop and implement plan to promote the brand in the local community through word‑of‑mouth and restaurant events
• Ensure compliance with sanitation and safety regulations

Skills

Team leadership

Operations knowledge

Finance basics

Food safety

Flexibility

Job description

Shake Shack in San Jose, CA is seeking a Restaurant Manager to oversee daily operations and lead a high-performing team. You will train staff, drive hospitality standards, and coach employees to achieve excellence while focusing on brand visibility through local events.

The role emphasizes leadership, operations management, and financial awareness within a fast-paced hospitality environment. Competitive benefits and growth opportunities accompany this position.