Restaurant & Operations Leader: Elevate Guest Experience

daveandbusters; Daly City (CA); On-site; USD 74,000 - 87,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus program

Health, Dental, Vision, Disability

401K matching

Free food

Free gameplay

Growth opportunities

Job summary

Dave & Buster's Inc. is seeking an Restaurant & Operations Manager to provide leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and guest experience.

The role requires developing hourly team members, proactive leadership, and collaboration with the management team to achieve high-quality, timely results in a busy, entertaining venue.

Qualifications

• 21+ years of age
• 2+ years of Restaurant/Hospitality Experience
• Proficient in managing cost of goods sold and labor
• Ability to lead a team to create a memorable guest experience
• True leadership capabilities
• Ability to work weekends, nights, and holidays
• Not afraid to work in a fast-paced, noisy environment with distracting conditions

Responsibilities

• Developing and leading hourly team members to exceed guest's expectations
• Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions
• Interacting with guest service-focused team members in recruiting, hiring, coaching, training, and professional development
• Living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results

Skills

Team leadership

Cost control

Hiring

Training

Guest service

Job description

Dave & Buster's Inc. is seeking an Restaurant & Operations Manager to provide leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and guest experience.

The role requires developing hourly team members, proactive leadership, and collaboration with the management team to achieve high-quality, timely results in a busy, entertaining venue.