Restaurant Operations Leader - Elevate Guest Experience

Main-Event-219ffeae; Humble (TX); On-site; USD 59,000 - 69,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus program

Health, Dental, Vision

Long & Short-term Disability

Employee Assistance Program

401K matching plan

Free food

Free gameplay

E-Verify in applicable states

Job summary

Dave & Buster’s Inc./Main Event Entertainment in Humble, TX is seeking a Restaurant & Operations Manager to lead a fast-paced entertainment-focused dining operation. You will oversee staff, drive guest satisfaction, and manage performance across shifts to hit guest experience and financial targets.

The role requires 21+ years of age, 2+ years in hospitality, and strong leadership with the ability to manage COGS and labor while working weekends and holidays.

Qualifications

• 21+ years of age.
• 2+ years of Restaurant/Hospitality Experience.
• Proficient in managing the cost of goods sold and labor.
• Ability to lead a team to create a memorable guest experience.
• True leadership capabilities.
• The ability to work weekends, nights, and holidays.
• Not afraid to work in a fast-paced, noisy environment with distracting conditions.

Responsibilities

• Developing and leading hourly team members to exceed guest’s expectations.
• Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions.
• Interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and contentious professional development.

Skills

Leadership

Team management

Cost of goods sold

Labor management

Recruiting

Hiring

Coaching

Training

Guest experience

Job description

Dave & Buster’s Inc./Main Event Entertainment in Humble, TX is seeking a Restaurant & Operations Manager to lead a fast-paced entertainment-focused dining operation. You will oversee staff, drive guest satisfaction, and manage performance across shifts to hit guest experience and financial targets.

The role requires 21+ years of age, 2+ years in hospitality, and strong leadership with the ability to manage COGS and labor while working weekends and holidays.