Restaurant Operations Leader — Elevate Guest Experience

The Osthoff Resort & Spa; Elkhart Lake (WI); On-site; USD 57,308,000 - 68,770,000; Full time

Benefits offered by this job

Paid time off

Health insurance

401(k) with company match

Resort-wide discounts

Job summary

The Osthoff Resort & Spa in Elkhart Lake, Wisconsin, seeks an Assistant Restaurant Manager to oversee front- and back-of-house operations and lead a diverse team in delivering world-class dining experiences. You will manage schedules, training, and service quality to ensure guest satisfaction and consistency across both resort restaurants.

Ideal candidates bring 3+ years of restaurant leadership, a true hospitality mindset, and strong communication skills.

Qualifications

• Education: High School Diploma
• 3+ years of restaurant management experience
• Strong leadership and communication skills
• Passion for hospitality and guest satisfaction
• Ability to manage a diverse team
• Knowledge of cuisine, wine, beer, and liquor
• Food safety certification and bartending license preferred/requested

Responsibilities

• Lead front- and back-of-house operations for the home restaurant and support other restaurant
• Create staff schedules and manage payroll for the restaurant
• Provide on-the-job training for new team members
• Continually train team to improve knowledge and service
• Coach employees to maintain high performance and morale
• Ensure smooth restaurant operations including hosting, bussing, bartending, and serving as needed
• Stay updated on procedures and menus to cover other restaurant shifts as required
• Update POS and daily reports; assist with inventory and ordering as needed
• Maintain food safety and sanitation standards at all times
• Attend meetings and perform other duties as assigned

Skills

Leadership

Staff training

Communication

Guest service

Decision making

Time management

Food safety

Wine & spirits knowledge

Staff motivation

Education

High School Diploma

Tools

POS systems

Job description

The Osthoff Resort & Spa in Elkhart Lake, Wisconsin, seeks an Assistant Restaurant Manager to oversee front- and back-of-house operations and lead a diverse team in delivering world-class dining experiences. You will manage schedules, training, and service quality to ensure guest satisfaction and consistency across both resort restaurants.

Ideal candidates bring 3+ years of restaurant leadership, a true hospitality mindset, and strong communication skills.