Restaurant & Operations Leader - Drive Guest Experience & Growth

Dave & Buster's Management Corporation, Inc.; Ontario (CA); On-site; USD 66,000 - 78,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus program

Health insurance

Dental plan

Vision plan

Long & Short-term Disability

Employee Assistance Program

401K matching

Free food

Free gameplay

Growth opportunities across brands

Job summary

Dave & Buster’s Management Corporation, Inc. is seeking a Restaurant & Operations Manager to provide leadership, supervision, and direction on initiatives and standards across a fast-paced restaurant/entertainment scene.

You’ll lead hourly teams, drive guest satisfaction, recruit and coach staff, and work with the management team to achieve timely, high-quality results. You will thrive in a high-energy environment, manage weekends/nights/holidays, and contribute to cross-brand growth

Qualifications

• 21+ years of age.
• 2+ years restaurant/hospitality experience.
• Proficient in managing cost of goods sold and labor.
• Ability to lead a team to create a memorable guest experience.
• Willing to work weekends, nights, and holidays.

Responsibilities

• Develop hourly team members to exceed guest expectations.
• Demonstrate proactive leadership to ensure positive staff and guest experiences.
• Interact with guest-service focused team members in recruiting, hiring, coaching, and professional development.
• Lead others to live core values and collaborate with management for high-quality results.

Skills

Team leadership

COGS & labor management

Guest experience

Staff recruitment & coaching

Job description

Dave & Buster’s Management Corporation, Inc. is seeking a Restaurant & Operations Manager to provide leadership, supervision, and direction on initiatives and standards across a fast-paced restaurant/entertainment scene.

You’ll lead hourly teams, drive guest satisfaction, recruit and coach staff, and work with the management team to achieve timely, high-quality results. You will thrive in a high-energy environment, manage weekends/nights/holidays, and contribute to cross-brand growth