Restaurant Operations Leader

Angry Chickz; Mesa (AZ); On-site; USD 70,000 - 95,000; Full time

Job summary

Angry Chickz in Mesa, AZ is seeking a General Manager to oversee daily restaurant operations, guide staff development, and drive performance in line with our standards. The role emphasizes guest satisfaction, inventory oversight, and adherence to company policies.

The General Manager will manage schedules, recruit and retain a motivated team, and coordinate seasonal promotions with other departments to maximize profitability while maintaining high food safety and service quality.

Qualifications

• Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
• English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
• Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.

Responsibilities

• Attract, recruit, develop, and retain team members that embrace the vision, values, and culture of Angry Chickz
• Prepare team schedules and assign specific duties for each shift.
• Maintain high levels of engagement with guests and team members
• Responsible for active guest frequency and recovery
• Quality standards of service and guest satisfaction
• Implement and follow all company policies, goals, objectives, and procedures as communicated by leadership.
• Monitor food preparation methods, recipes, and portion sizes.
• Monitor compliance with all health department regulations regarding restaurant cleanliness, food preparation and temperature control.
• Plan and properly execute all activities such as seasonal offers, and promotions with other departments as needed.
• Manage restaurant inventory to ensure proper management of product
• Review and manage P&L statements to measure productivity and restaurant sales goal.

Skills

Leadership

Staff development

Guest engagement

Education

Education and Training knowledge

English Language proficiency

Public Safety and Security awareness

Active Learning aptitude

Job description

Angry Chickz in Mesa, AZ is seeking a General Manager to oversee daily restaurant operations, guide staff development, and drive performance in line with our standards. The role emphasizes guest satisfaction, inventory oversight, and adherence to company policies.

The General Manager will manage schedules, recruit and retain a motivated team, and coordinate seasonal promotions with other departments to maximize profitability while maintaining high food safety and service quality.