Restaurant General Manager: Lead Team, Drive Guest Joy

Columbia Hospitality, Inc.; Fresno (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

Angry Chickz is seeking a General Manager in Fresno to lead daily restaurant operations, drive guest satisfaction, and manage staff performance. You will recruit, train, schedule, and coach team members while maintaining inventory controls and ensuring food safety standards.

The role requires strong leadership, P&L oversight, and the ability to execute promotions and maintain high service quality in a fast-paced environment.

Qualifications

• Education and Training: Knowledge of curriculum design, teaching and measurement.
• English Language: Knowledge of grammar, spelling, and communication.
• Public Safety and Security: Knowledge of safety policies for protection of people, data, property.
• Active Learning: Understanding implications of new information for problem-solving.

Responsibilities

• Attract, recruit, develop, and retain team members aligned with vision and culture.
• Prepare team schedules and assign duties for each shift.
• Maintain high guest and team engagement.
• Manage guest frequency and recovery.
• Ensure service quality and guest satisfaction.
• Enforce company policies and procedures from leadership guidance.
• Monitor food prep methods and portion sizes.
• Ensure compliance with health regulations and cleanliness.
• Plan and execute seasonal offers and promotions with other departments.
• Manage restaurant inventory and product control.
• Review and manage P&L statements to measure productivity and sales.

Skills

Leadership

Staff development

Guest engagement

P&L management

Regulatory compliance

Job description

Angry Chickz is seeking a General Manager in Fresno to lead daily restaurant operations, drive guest satisfaction, and manage staff performance. You will recruit, train, schedule, and coach team members while maintaining inventory controls and ensuring food safety standards.

The role requires strong leadership, P&L oversight, and the ability to execute promotions and maintain high service quality in a fast-paced environment.