Restaurant GM: Lead Teams & Elevate Guest Experience

Angry Chickz; California; On-site; USD 80,000 - 120,000; Full time

Job summary

The Angry Chickz General Manager oversees daily restaurant operations, staffing, training, and performance management to deliver outstanding guest experiences. Responsibilities include inventory control, ordering, and driving profit while maintaining Angry Chickz standards.

The role requires strong leadership, guest service focus, and the ability to coordinate with departments on promotions, quality control, and compliance with health and safety regulations.

Qualifications

• Knowledge of curriculum design, teaching, and assessment of training effects.
• Knowledge of English language structure, spelling, grammar.
• Knowledge of safety and security policies and procedures.
• Understanding implications of new information for problem solving.

Responsibilities

• Attract, recruit, develop, and retain team members aligned with Angry Chickz values.
• Prepare team schedules and assign duties for each shift.
• Maintain high engagement with guests and team members.
• Responsible for active guest frequency and recovery.
• Quality standards of service and guest satisfaction.
• Implement and follow all company policies, goals, objectives, and procedures as communicated by leadership.
• Monitor food preparation methods, recipes, and portion sizes.
• Monitor compliance with health department regulations regarding restaurant cleanliness, food preparation and temperature control.
• Plan and properly execute all activities such as seasonal offers, and promotions with other departments as needed.
• Manage restaurant inventory to ensure proper management of product.
• Review and manage P&L statements to measure productivity and restaurant sales goal.

Skills

Education & Training

English Language Proficiency

Public Safety & Security

Active Learning

Job description

The Angry Chickz General Manager oversees daily restaurant operations, staffing, training, and performance management to deliver outstanding guest experiences. Responsibilities include inventory control, ordering, and driving profit while maintaining Angry Chickz standards.

The role requires strong leadership, guest service focus, and the ability to coordinate with departments on promotions, quality control, and compliance with health and safety regulations.