Restaurant Operations Leader & Guest Experience

Columbia Hospitality, Inc.; Sacramento (CA); Hybrid; USD 90.000 - 150.000; Vollzeit

Zusammenfassung

Angry Chickz is seeking a General Manager to oversee daily restaurant operations, including staff development and scheduling, inventory, and guest satisfaction. You will ensure adherence to safety, quality standards, and company policies while driving profitability and guest experiences.

The role demands leadership in recruiting, training, and maintaining a positive culture, with a focus on engaging guests and optimizing service delivery across shifts and departments.

Qualifikationen

• Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups.
• Knowledge of the structure and content of the English language including spelling, grammar, and rules of composition.
• Knowledge of relevant equipment, policies, procedures, and strategies to promote safety and security.
• Understanding the implications of new information for problem-solving and decision-making.

Aufgaben

• Attract, recruit, develop, and retain team members that embrace the vision, values, and culture of Angry Chickz.
• Prepare team schedules and assign duties for each shift.
• Maintain high levels of engagement with guests and team members.
• Responsible for active guest frequency and recovery.
• Quality standards of service and guest satisfaction.
• Implement and follow company policies, goals, and procedures as communicated by leadership.
• Monitor food preparation methods, recipes, and portion sizes.
• Monitor compliance with health regulations regarding restaurant cleanliness, food prep and temperature control.
• Plan and execute seasonal offers and promotions with other departments as needed.
• Manage restaurant inventory to ensure proper management of product.
• Review and manage P&L statements to measure productivity and restaurant sales goal.

Kenntnisse

Curriculum design

English language

Public safety & security

Active learning

Ausbildung

Education & training knowledge

Jobbeschreibung

Angry Chickz is seeking a General Manager to oversee daily restaurant operations, including staff development and scheduling, inventory, and guest satisfaction. You will ensure adherence to safety, quality standards, and company policies while driving profitability and guest experiences.

The role demands leadership in recruiting, training, and maintaining a positive culture, with a focus on engaging guests and optimizing service delivery across shifts and departments.