Restaurant General Manager: Guest Experience & Ops

Columbia Hospitality, Inc.; Mesa (AZ); Presencial; USD 60.000 - 90.000; Jornada completa

Descripción de la vacante

Angry Chickz in Mesa, AZ is seeking a General Manager to oversee daily restaurant operations and drive guest satisfaction. You will lead recruitment, scheduling, and team development while ensuring financial performance and policy compliance.

The role focuses on maximizing guest engagement, maintaining quality standards, and coordinating seasonal promotions with other departments to optimize profits.

Formación

• Knowledge of curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
• Knowledge of the structure and content of the English language including spelling and grammar.
• Knowledge of relevant equipment, policies, procedures, and strategies to promote effective security operations.

Responsabilidades

• Attract, recruit, develop, and retain team members aligned with the brand’s vision and culture.
• Prepare team schedules and assign duties for each shift.
• Maintain high engagement with guests and team members.
• Be responsible for guest frequency and recovery.
• Ensure quality service and guest satisfaction.
• Implement and follow company policies, goals, and procedures.
• Monitor food preparation methods, recipes, and portion sizes.
• Ensure compliance with health department regulations for cleanliness and temperature control.
• Plan and execute seasonal offers and promotions with other departments as needed.
• Manage restaurant inventory to ensure proper product control.
• Review and manage P&L statements to measure productivity and sales goals.

Conocimientos

Active Learning

Educación

Education and Training knowledge

English Language knowledge

Public Safety and Security knowledge

Descripción del empleo

Angry Chickz in Mesa, AZ is seeking a General Manager to oversee daily restaurant operations and drive guest satisfaction. You will lead recruitment, scheduling, and team development while ensuring financial performance and policy compliance.

The role focuses on maximizing guest engagement, maintaining quality standards, and coordinating seasonal promotions with other departments to optimize profits.