Restaurant Operations Leader & Guest Experience

Columbia Hospitality, Inc.; La Quinta (CA); On-site; USD 90,000 - 140,000; Full time

Job summary

The General Manager at Angry Chickz oversees daily restaurant operations, leads staff development, and ensures performance meets brand standards while optimizing inventory, ordering, and profitability to deliver a top-notch guest experience. This role requires strong leadership, excellent communication, and the ability to thrive in a fast-paced hospitality environment.

Responsibilities include recruiting and scheduling, maintaining guest engagement, controlling food quality and safety, planning

Qualifications

• Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
• Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
• Understanding the implications of new information for both current and future problem-solving and decision-making.

Responsibilities

• Attract, recruit, develop, and retain team members that embrace the vision, values, and culture of Angry Chickz
• Prepare team schedules and assign specific duties for each shift.
• Maintain high levels of engagement with guests and team members
• Responsible for active guest frequency and recovery
• Quality standards of service and guest satisfaction
• Implement and follow all company policies, goals, objectives, and procedures as communicated by leadership.
• Monitor food preparation methods, recipes, and portion sizes.
• Monitor compliance with all health department regulations regarding restaurant cleanliness, food preparation and temperature control.
• Plan and properly execute all activities such as seasonal offers, and promotions with other departments as needed.
• Manage restaurant inventory to ensure proper management of product
• Review and manage P&L statements to measure productivity and restaurant sales goal.

Skills

Education and Training

English Language

Public Safety and Security

Active Learning

Job description

The General Manager at Angry Chickz oversees daily restaurant operations, leads staff development, and ensures performance meets brand standards while optimizing inventory, ordering, and profitability to deliver a top-notch guest experience. This role requires strong leadership, excellent communication, and the ability to thrive in a fast-paced hospitality environment.

Responsibilities include recruiting and scheduling, maintaining guest engagement, controlling food quality and safety, planning