Restaurant Operations Lead: Training, Service & Growth

McHire; Norman (OK); On-site; USD 50,000 - 59,000; Full time

Benefits offered by this job

Cash incentives

Employee discounts

Free meals

Vacation days

Tuition assistance

Training & advancement

Direct deposit

401k plan

Medical/dental/vision

Job summary

McDonald's in Norman is seeking an Assistant General Manager to lead key restaurant operations and drive performance. You will oversee employee training, food safety, inventory management, and staff scheduling to ensure smooth daily operations with a focus on guest satisfaction.

The role requires a passion for serving others, strong customer service, and the ability to communicate effectively in a fast-paced environment.

Qualifications

• HSD or GED preferred
• A passion for helping and serving others
• 1+ years’ experience leading, motivating and/or developing others OR US Military Service
• A commitment to excellence and safety in the workplace
• Strong customer service and support focus
• The ability to communicate effectively and anticipate customer needs; and
• To provide solutions and make decisions in a fast-paced environment

Responsibilities

• Lead internal functions including Employee Training, Food Safety, and Inventory Management
• Effectively delegate tasks to team members and report back results
• Directly support the General Manager to achieve restaurant performance and quality standards in three areas: Kitchen, People, Service
• Partner with restaurant team to ensure safe and efficient operations

Skills

Leadership

Customer service

Communication

Education

High School Diploma or GED

Job description

McDonald's in Norman is seeking an Assistant General Manager to lead key restaurant operations and drive performance. You will oversee employee training, food safety, inventory management, and staff scheduling to ensure smooth daily operations with a focus on guest satisfaction.

The role requires a passion for serving others, strong customer service, and the ability to communicate effectively in a fast-paced environment.